SHIPPING & DELIVERY POLICY
Last updated January 1, 2023
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
We ship using USPS.
All order are shipped out 24-48 hours after placing the order. In case we are on back-order of an item, it will be clearly marked in the shopping cart, the item is on back-order, so you will know it is a back-order item, before you place the order.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once the order is placed, you will receive an email order confirmation, with your order #.
Once you order is shipped, you will receive an email with your tracking #.
HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: Each month on the day you have selected in your account settings.
You may cancel your autoship date up to five business days before the date of your autoship.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: (800) 722-3870
Email: support@frequencyrocket.com.
Online contact form: https://frequencyrocket.com/contact-us/